We’ve built a collective of people and talent to do one thing; Turns Heads. For us, that means creating work that gets noticed and brands that get adored. And for 17 years, we’ve had an overwhelming urge to do that. To build an independent, fullservice creative agency where every brief, campaign and person is equal parts common sense and wonder. To lay a foundation for the work and a path for our clients, and in the process, change perceptions, change behaviour, and change the rules.
What does independence mean for you? It means your life, career, and growth won’t be dictated by the vagaries of New York or account shifts in Kuala Lumpur. Your contributions will be seen, noted, and celebrated by the hands-on ownership right here. And it means we can make the decisions that matter to you, with you.
That independence allows us to adapt, adopt, and never think a certain way but rather, any way. And at the heart of every idea, campaign, or experience we create, is always the drive to Turn Heads.
If anything you just read resonates, drop us a line, we’ll find a place for you.
Collaborate with multiple internal stakeholders, departments and agency leadership to drive forward client deliverables
Focus of work is email campaigns, but will also include other channels – direct mail, collateral, and video
Working with internal creative & account leads, you are driving the development & delivery of all projects through creative and studio and into production
Creating and updating estimates and project schedules from project start through to completion
Prepare and maintain project documentation, including project plan, matrix and tracking documents, status reports, internal meeting notes and change requests
Production/resource planning and executing including internal facilitation, briefings, status meetings, and communication
Serve as a key contact for clients, providing updates on project status, addressing questions and managing expectations.
Organizing and setting clear expectations in regard to tasks and deliverables
Maintaining continuity and quality assurance across all assets and revisions to deliver projects on time and within budget
Proactively identify project issues and risks; work with client and internal stakeholders to mitigate
Work with deployment and production partners
Attend or conduct weekly meetings with client, internal and external project teams
Triage production issues and work with internal and external development of teams to identify root cause and potential solutions
Email Campaign Management
Serve as key liaison, working with clients directly, on all project details including briefings, status meetings, facilitating copy and layout changes and estimate and schedule updates
Coordinate with creative and studio teams to write compelling, relevant, and effective email copy that drives engagement and conversion as well as design email templates that are visually appealing and responsive.
Assist in optimizing email creative development workflows to ensure efficient delivery of campaigns, based on email best practices
Ensure all email campaigns comply with relevant legal and industry standards (CASL, PIPEDA etc.).
Collaborate on the preparation and delivery of regular performance
FUSE Create is an equal opportunity employer. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.